Jun 06 2017
- last edited on
Jul 31 2018
I have been quite successful in migrating several clients and theor various server/workstation config to backup daily to Azure Backup Services. With one exception.
This client has posed challenges for me in the past. Back in the days when he was running SBS2003. The scenario is that he rents office space within another organization. Included in this arrangement is Internet access. I do not hold sway, nor provide support to the other entity.
To keep the two networks separated I have placed a router on the hosts LAN and have my clients operate on a completely different subnet. Thus far, for the most part, this has worked.
My challenge is getting Azure Backup to function. Bear in mind I do not have access to the Intenet facing router. I have managed to setup an account on Azure, and have managed to installed the backup client, select exclusions etc. But that's where my progress ends.
The portal acknowledges a client has been installed, but no data has ever been uploaded to the servers.
Other online backup services, such as Attix5, KeepItSafe etc. all function correctly, just Azure doesn't.
Any guidance would be much appreciated.
Jun 15 2017 10:24 AM
Kindly ensure your customer is running on windows server 2008 R2 SP1. As that is the minimum version for Windows Azure Backup to run
Jun 15 2017 07:38 PM - edited Jun 15 2017 07:39 PM
Thank you for the response, but it doesn't answer my question about what port requirements exist.
Jun 15 2017 07:46 PM
I note that I have omitted a key point in this scenario. I allude to SBS2003, this is what WAS in use previously.
The site today consists of a peer2peer consisting of 3 x Windows 10 machines, with one serving time as their 'server'. This machine provides a document repository and hosts SQL Express for a specific app they use. All other serviices are cloud based. As the business has downsized to the point where it consists of 1 full time user and 1 part-time user, they felt the cost of an 'on premise server' could not be justified.
Jun 16 2017 12:53 AM
Microsoft Azure Backup makes use of port 443 (Https). However are you looking to migrate the server on-premises to the clud so they can run low cost ? Refer to this document for Azure Backup https://docs.microsoft.com/en-us/azure/backup/backup-introduction-to-azure-backup
Jun 16 2017 04:28 PM
Jun 27 2017 11:25 PM - edited Jun 27 2017 11:25 PM
Please make sure your VM you whitelist the Azure Data Center IP address. In case you are using Managed Disks, you may need an additional port (8443) opening up on the firewalls.For more information please follow the steps mentoned in troubleshooting Azure Backup failures knowledge base.
If you still have the issue, request you to please provide us the error message that you are seeing from Azure portal. This will help us to assis you in better way.