Azure backup - email alerts for INACTIVATED alerts?

%3CLINGO-SUB%20id%3D%22lingo-sub-146772%22%20slang%3D%22en-US%22%3EAzure%20backup%20-%20email%20alerts%20for%20INACTIVATED%20alerts%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-146772%22%20slang%3D%22en-US%22%3E%3CP%3EWe%20use%20Azure%20backup%20to%20backup%20simple%20files%2Ffolders%20for%20clients.%26nbsp%3B%20We%20have%20a%20recovery%20services%20vault%20per%20customer%2C%20and%20use%20the%20Azure%20backup%20agent.%26nbsp%3B%20We%20have%20email%20alerts%20configured%20to%20send%20us%20notifications%20when%20the%20backup%20fails%20(hourly%20digest).%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EWhen%20a%20backup%20failure%20alert%20happens%2C%20we%20go%20in%20and%20check%20it%2C%20then%20inactivate%20the%20alert%20in%20the%20Azure%20portal.%26nbsp%3B%20A%20few%20days%20ago%2C%20we%20inactivated%20several%20alerts%20as%20usual.%26nbsp%3B%20Then%20we%20started%20getting%20email%20alerts%20over%20and%20over%20telling%20us%20the%20alert%20was%20inactivated%2C%20looks%20like%20this%3A%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3E%3CEM%3EThere%20are%203%20alert(s)%20inactivated%20for%20Recovery%20Services%20vault%2C%20%5Bvaultname%5D%3C%2FEM%3E%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EWe%20keep%20getting%20these%20repeatedly.%26nbsp%3B%20Super%20annoying%2C%20and%20don't%20really%20understand%20why%20you'd%20send%20an%20email%20notification%20telling%20me%20that%20the%20alerts%20were%20inactivated.%26nbsp%3B%20Maybe%20once%2C%20but%20not%20repeatedly.%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EI%20completely%20disabled%20email%20alerts%2C%20waited%20awhile%2C%20then%20turned%20them%20back%20on%20again.%26nbsp%3B%20We%20will%20see%20what%20happens%2C%20just%20weird.%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-146772%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EBackup%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EData%20%26amp%3B%20Storage%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-147229%22%20slang%3D%22en-US%22%3ERe%3A%20Azure%20backup%20-%20email%20alerts%20for%20INACTIVATED%20alerts%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-147229%22%20slang%3D%22en-US%22%3E%3CP%3EThis%20issue%20is%20because%20of%20recent%20regression.%20We%20are%20rolling%20out%20hotfix%20for%20this%20issue.%20I%20expect%20the%20issue%20to%20resolved%20in%20most%20of%20public%20geos.%20For%20national%20clouds%2C%20it%20will%20be%20done%20by%20tomorrow.%20We%20regret%20the%20inconvenience%20caused.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-146791%22%20slang%3D%22en-US%22%3ERe%3A%20Azure%20backup%20-%20email%20alerts%20for%20INACTIVATED%20alerts%3F%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-146791%22%20slang%3D%22en-US%22%3E%3CP%3EWell%2C%20after%20disable%2Fenable%2C%20we're%20getting%20the%20same%20%22Alerts%20inactivated%22%20emails%20again.%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EUgh.%3C%2FP%3E%3C%2FLINGO-BODY%3E
New Contributor

We use Azure backup to backup simple files/folders for clients.  We have a recovery services vault per customer, and use the Azure backup agent.  We have email alerts configured to send us notifications when the backup fails (hourly digest).

 

When a backup failure alert happens, we go in and check it, then inactivate the alert in the Azure portal.  A few days ago, we inactivated several alerts as usual.  Then we started getting email alerts over and over telling us the alert was inactivated, looks like this:

 

There are 3 alert(s) inactivated for Recovery Services vault, [vaultname]

 

We keep getting these repeatedly.  Super annoying, and don't really understand why you'd send an email notification telling me that the alerts were inactivated.  Maybe once, but not repeatedly.

 

I completely disabled email alerts, waited awhile, then turned them back on again.  We will see what happens, just weird.

 

2 Replies

Well, after disable/enable, we're getting the same "Alerts inactivated" emails again.

 

Ugh.

This issue is because of recent regression. We are rolling out hotfix for this issue. I expect the issue to resolved in most of public geos. For national clouds, it will be done by tomorrow. We regret the inconvenience caused.