Jun 14 2020 12:29 PM
Have Created the Host Pool Published Desktop using windows 10 Market Place image , Assigned permission to users . From RD client and HTLM ( Using ARM URL ) Resources are available when click to access got Error Please contact your Admin . We couldn't connect to Gateway Please contact your administrator .
While I publish Same image in Non ARM its working Fine .
I updated the RD Client to Latest, ARM Deployment Log shows everything Fine , Restarted the VMs ( Session Hosts ) , Assigned users doesn't have MFA enable .
Regards
Jun 15 2020 06:44 AM
Solution
Are you using Windows 10 multi-user version 2004?
If so have a look at this post - https://techcommunity.microsoft.com/t5/windows-virtual-desktop/investigating-issue-with-windows-10-e...
Jun 15 2020 09:54 AM
We had the same issue with Windows 10 2004 Multisession. We created another hostpool with Windows 1909 Multisession and the issue went away.
Jun 15 2020 10:25 AM
Thanks !! I am able to Fix this , Actually its known issue in Win10 2004
Jun 15 2020 10:27 AM
Refer to this Article
There is workaround for Win10 2004 Version We need to update the Registry key
Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\WinStations\rdp-sxs] "fReverseConnectMode"=dword:00000001
post that It work perfectly fine .
Thanks all.