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Windows 365 Cloud PC Problems Connecting

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New Contributor

Hello!

We are running a trail run of Windows 365 Cloud PC. Some days we are having problems connecting to these machines both via Windows 365 (microsoft.com) or RDP. How do i troubleshoot these issues? the only thing i can do in the Intune portal is to restart the machines but that does not help.

 

Anyone seen this issue before? The problem is connecting both from Windows 10/11 and MacOS.

 

browser.pngrdp.png

 

 

2 Replies
best response confirmed by JohanICA (New Contributor)
Solution

did you check the Remote Tool > Manage remote desktop settings in ConfigMgr policy? :)

 

 

Problem solved.

 

If you are running Co-Management DO NOT use this policy. We changed this from YES to NO.

Now everything works fine accessing the Cloud-PC.

settings.png