VM Unavailable with Active Session

[Michael Fulton]

I have a Host Pool with 4 VMs, all set to auto shutdown at 10 PM.  The Host Pool is configured to allow start on Connect.  I am also using FSLogix.

Today I noticed that 3 of the 4 VMs were unavailable.  Normal since it is only 8 am.  The odd thing is one of the unavailable VM's show 1 active session.

I verified the VM is shutdown.  

How is that possible?

[#2]

I manually turned on the VM and the active session disappeared.

Strange. I am guessing this person was still logged in to that VM when it shutdown last night.

[#3]

I've seen that too. Until the VM reconnects whoever was connected at the time of shutdown will show as still connected.

[#4]

@Michael Fulton - Hi,

I think it's called "Stale session" the AVD database stores this session as "Active" however, the machine will be in shutdown state.

Solution- to update the permissions of "StartVMonConnect" role.

• Microsoft.Compute/virtualMachines/start/action
• Microsoft.Compute/virtualMachines/read
• Microsoft.Compute/virtualMachines/instanceView/read

https://docs.microsoft.com/en-us/azure/virtual-desktop/start-virtual-machine-connect 

This should fix the issue.