Feb 25 2020 05:30 PM
Feb 25 2020 05:30 PM
We released the February update (version 1.2.675) of the Windows Desktop client to all users earlier today.
Here's What's new in this release:
Feb 26 2020 01:39 AM
@David Belanger Hi David, we have 5-6 users using WVD client in Windows 7 SP1. Until today morning they are doing good. But in the morning the users are not able to login to the WVD and the client is asking for an update. We updated the WVD clients, and we are facing an error. Please check the screenshot for more information. The same users are able to login to WVD using a web URL from Windows 7 SP1. What might be the issue? is there any way to troubleshoot this? Please give me some leads on this.
Mar 02 2020 12:48 PM
We face the same issue with this version.
It works with the web client though. Any luck already?
Mar 03 2020 09:11 PM
Hey, Martijn we still have the issue. I raised a support ticket and I'm in contact with
David Belanger from Microsoft I will update you if anything works ours. We are able to login with the web client but not with the WVD client. Do you have the same login issue in your environment?
Mar 04 2020 02:14 AM
Yes I have the exact same problem, but so far only on my computer. When I test it on another computer in the domain it works. The web client works indeed.
Mar 04 2020 04:11 AM
what is your computer configuration and what is the computer configuration in the domain? Clarify me, you mean to say it's not working with WVD client but works with web URL in the computer which is a domain joined? @Martijn Devolder
Mar 04 2020 05:46 AM - edited Mar 04 2020 05:47 AM
My device is actually not domain joined. But my account is listed in 'Work or school' account
I noticed in the lastest version of the client it asks to allow the organisation to manage my device.
I tried everything here.
- Don't allow
- Only this app
So it must be some setting on my device that's causing this, but I did not find it yet.
And yes indeed I have absolutely no issues with the web client. Only with the locally installed WVD client.
Mar 04 2020 11:18 AM
@Martijn Devolder We are still investigating this issue. Just to make sure. In your environment, you have multiple users who updated to version 1.2.675 on Windows 7 and most users have no issues except for your device which can't connect. Is that correct?
Mar 04 2020 11:25 AM
Yes my device is for now the only one out of 3 tested.
It's not Windows 7 though. I'm working on Windows 10.
Mar 05 2020 04:37 AM
We have exact the same issues since 29/03.
Start with one PC, but more and more users comes to me with this issue.
Is there an update about this problem?
Mar 05 2020 06:59 PM
Hi David we went ahead and raised a support ticket with Microsoft Team. We have a remote session and did some troubleshooting. The support team checked if the connection is established via client and web URL. Via client its not established. So, they went ahead and re created the scenario and its working with Windows 7 Enterprise. Support Team asked re create the scenario with windows 7 Professional SP1. I am looking for the ISO. @David Belanger
Mar 09 2020 07:40 AM
Mar 09 2020 04:14 PM
@FortyMegabytes You can access some of the previous versions of the client at the following location: https://docs.microsoft.com/en-us/windows-server/remote/remote-desktop-services/clients/windowsdeskto...
What version were you upgrading from?
Can you see if uninstalling version 675 and re-installing the previous version works?
Mar 10 2020 01:30 PM
@Martijn Devolder Just to confirm, once you get in the bad state, even uninstalling and re-installing the a previous version of the client (one that worked before) doesn't solve the problem and you are still blocked?
Mar 16 2020 10:54 AM
@David Belanger So, interestingly, uninstalling the new Remote Desktop client and installing the old version did *not* fix the issue. Our Windows 7 clients still cannot access WVD.
Since everyone in our organization is supposed to be on Windows 10 anyway, we've been using this as leverage to force the stragglers to update their laptops. So this isn't hugely impacting for us.
Still, I'm puzzled why Remote Desktop would stop working even after uninstalling the new version and reinstalling the previously-working version. My guess is a registry change that's not being reverted by an uninstall.
Apr 01 2020 01:59 PM
Apr 02 2020 03:26 AM