Users with windows 7/8.1 using personal devices unable to connect WVD

Copper Contributor

Hi All did anyone observed devices running with windows 7/8.1 is not able to launch WVd instance with below error


There was a problem connecting to the remote resource, ask your network administrator for help

4 Replies
At what point does this error appear? when subscribing to the workspace or launching a remote app \ desktop?

Would need a bit more info of the error \ your set up to help.
This is to do with the latest client only supporting TLS 1.2.

You'll need to manually enable it on your Windows 7 clients, this one seemed to slip under the radar with the latest release:

@Durrante while trying to subscribe they started receiving it

Hi Kev- thanks for the response yes we found this article too as a one of useful resource.