User disconnects, signs back in and does not get their FSLogix profile

[TOKYOSREVENGE]

Hey everyone,

I have an AVD environment with an FSLogix Azure file share joined to the domain. Sometimes users will just close their RDP session, putting their profile into a disconnected state. When they log back in, it does not give them their session back and locks their profile.

This has been a huge headache - is this a known issue in AVD? I can enable multi-session writeback but I feel like that's a work around. I know there's a possible fix in the FSLogix preview but what is your experience with it?

[#2]

1. Set disconnected timeout to force the session to logoff after a certain amount of time - http://woshub.com/remote-desktop-session-time-limit/
2. Take a look at this - https://ramprasadtech.com/wp-content/uploads/2020/09/FSLogix-Group-Policy-Settings-Profile-Conatiner...
Specifically:
* Delete local profile when FSLogix Profile should apply

[#3]

Can you please share the exact error /screenshot your user sees when this error occurs?

[#4]

They don't get an error, but when they log in they get a temporary profile, even though they had a disconnected session already tied to another session host.

[#5]

Hi Luke - thanks for responding.

I have the delete local profile key but the issue is that they're disconnected. I think I just have to force a disconnected session to sign off quickly...

Is there a reason users might not get their disconnected session and sign into a new session host with a temporary profile instead?

[#6]

This is unexpected. If possible, when this issue repro again, can you please share the activityid for the new session with the temporary profile?

[#7]

Were you able to resolve your locked profile issue? If so how?

[#8]

Honestly since then we have updated FSLogix and I have not seen the issue since. I am on the latest supported version but there is a preview in GA right now.