Jul 18 2020 04:28 PM
Jul 19 2020 10:22 AM
Hey @elliottchandler ,
First of all just double check that you have followed everything here -
So the key things are:
1) You have created the IsWVDEnvironment registry key
2) You are using the correct command line - msiexec /i c:\install\Teams_windows_x64.msi /l*v c:\install\Teams.log ALLUSERS=1 ALLUSER=1
3) WebRTC is installed
4) Visual C++ is installed
Double check all that and let us know how you get on!
Jul 19 2020 02:18 PM
I have followed the documentation you mention in addition to the Microsoft one on the subject.
I have tried variations of the uninstall and install of Teams with no success.
Elliott
Jul 20 2020 07:43 AM
I am seeing the same issues with a new WVD build with the Windows 10 multisession 2004 + M365 App as well. I even had an issue getting the Teams to install with the IsWVDEnvironment key created, so I had to create a Citrix key. I also found out the WVD optimization broke after updating one of the windows 10 session host to 2004, and I had to remove/reinstall the WebRTC program to get it to work again. There is still something weird with 2004 I think.
Jul 20 2020 08:25 AM
@Cookiekaikai @Neil McLoughlin
I have just finished deploying a new WVD Pool and still the same issue. The Pool was built from a Golden Image that has Microsoft Office Pro Plus installed but without Teams. Followed the documentation again from Microsoft and still no sign of the WVD Optimised in the banner. This is so frustrating.
I have a support request open with Microsoft but I don't have a lot of confidence at the moment.
Jul 20 2020 09:03 AM
@elliottchandler @Cookiekaikai That is interesting, I have always used 1909. Will try it also on 2004 and report back.
Jul 20 2020 09:04 AM
Jul 25 2020 02:05 PM
I think in my case I have found the issue. You must delete the %appdata%\local\Microsoft\Teams folder completely and the Identity Cache. Then when teams loads it prompts for sign in and then WV optimisation appears!
Jul 26 2020 10:37 AM
@elliottchandler Doh! Didn't think of that. Glad you have it fixed. Now you can experience the WVD Goodness that is Teams Optimisation! :)
Dec 30 2021 07:57 AM
You are a life saver!!! Thank you for you input.
I actually had to delete %appdata%\Roaming\Microsoft\Teams folder to get it to work properly.