Setup Error

Copper Contributor

I get the message below when running 

Add-RdsAccount -DeploymentUrl “”


Message:  AADSTS50020: User account xxx from identity provider '' does not exist in tenant 'MS Azure Cloud' and cannot access the application
(Windows Virtual Desktop Client) in that tenant. The account needs to be added as an external user in the tenant first.
Sign out and sign in again with a different Azure Active Directory user account.


When I go to AD the account has TenantCreator and Default Access.

1 Reply

@ak4work  : Thanks for testing this out! We may have missed some guidance here, but live accounts will not work. The user needs to be a "work or school account" sourced from that Azure AD tenant.