remote assistance issue number 6 key when using the web client

Copper Contributor

Hi all, 


We have published "MSRA /Offerra" (Windows remote assistance) as a published app and when connecting to client machines the number 6 (both on the keypad and keyboard) display as an asterix (*) in when the key is pressed, but only when connecting using the (ie the webclient). This doesn't happen when we connect using the software client (in that scenario the number 6 key works correcly). 


If I launch remote desktop and connect from the same session host to the same remote PC the key always displays as a 6. 


any help would be greatly appreciated. 


Many Thanks





1 Reply
Just to update on this, if I press alt and 6 using the keypad it displays a 6, all other numbers function as normal.