Pooled Users session is frequently disconnected

Copper Contributor

Hi All,

Since 14th Nov 2022 few pooled users are getting frequent disconnection issues again and again via RD client as well as Web client.

How can I troubleshoot this issue? 

@Tom Hickling@

1 Reply

We're also seeing random disconnects - having users test in the web client but the RDclient seems to be disconnecting for new and old versions. Our AVDs were upgraded to the latest agent version, still seeing the problem.

The only errors associated are ConnectionFailedClientDisconnect (-2147467259) and TransportClosedUnexpectedly (516)