Outlook Presence support with ALLUSER Teams?

Brass Contributor



This seems to be common across our AVD environments and I want to know if its a known issue or by design.


Users in AVD who have Teams installed in Program Files do not have Teams to Outlook presence functionality, its just greyed out in Outlook.  Have attempted to re-register from Teams to Office, checked the registry for the IM Providers, that's all set correctly to Teams.


There is this article, but this is for an Appdata installation:

User presence status issues in Outlook - Microsoft Teams | Microsoft Learn


I have checked the local Program Files and the teamspresenceaddin folder is there instead with the correct files.


With that in mind, as users are complaining that it works locally and not in AVD, is this actually supported or is there something else to check?





3 Replies



It may be handled by script in extra

Btw, this issue happens when Skype for Business is excluded from the Office installation.

Something Microsoft should have fixed a long time ago.