Apr 09 2020 06:21 AM - edited Apr 09 2020 06:22 AM
With the OneDrive in the Windows 10 Multi-user image, we are experiencing an issue where it prompts the user where it cannot connect to windows and prompts them to download the files or try again. I do not want to turn off Files on Demand as it saves space in the FSLogix profiles.
Has anyone else seen this issue?
I followed the guidance here and everything looks good.
I do have the FSLogix Component for OneDrive turned on, do we think that could be impacting?
Apr 09 2020 07:11 AM
Apr 21 2020 10:30 AM - edited Apr 21 2020 10:33 AM
Are you still having this issue?@AndrewPhebus
We're also experiencing the same issues but we haven't applied the latest April Windows updates on the Win 10 Multi session version.
Apr 26 2020 12:05 PM
@Rufino1265I have applied the updates including April and confirmed OneDrive was patched in the custom image to current. We are now 1 week without the issue. I don't know if it will resurface, but it was ok last week.
May 13 2020 03:03 AM - edited May 14 2020 04:01 AM
Experiencing the same issue on Windows 10 multi session. Applied latest Windows updates and updated to latest OneDrive version but issue still occurring. It seems intermittent and if you reboot the host issue goes away and then comes back after signing back in.
*UPDATED*
FSLogix was 1 version behind. I've installed the latest version on the Win10 hosts and so far no OneDrive issues. So may have been a FSLogix bug?
Jun 18 2020 05:53 AM
@tilikumtim Aaaand the issue is back again.
What's annoying (apart from the actual issue) is you get 2 options when the error occurs: 'Try again' (which doesn't work) or 'Download Files' - if you select 'Download Files' it completely removes the Files on-demand option in OneDrive and there doesn't seem to be a way to re-enable it (the option is missing under OneDrive settings).
Jun 18 2020 02:39 PM - edited Jun 18 2020 02:40 PM
@tilikumtim I have a ticket opened with Microsoft regarding this and today they acknowledged that this is a bug in FSLogix and a fix will be rolled out to FSLogix app in about two weeks.
It's a random issue and we haven't seen it in about 2 weeks. We're running Win 10 version 1909 with latest patches and latest FSLogix App.
Jun 19 2020 12:02 AM
@Rufino1265Hi, that's good it's being sorted. It did seem like a bug (I thought I had seen the last of it with the previous FSLogix update!). Thanks for letting me know, much appreciated.
Jul 15 2020 04:04 AM
@Rufino1265 Hi, did you get any update from Microsoft? I see there still hasn't been a fix released for this bug!