SOLVED

Multi monitor default for WVD changed to single monitor recently

%3CLINGO-SUB%20id%3D%22lingo-sub-2431154%22%20slang%3D%22en-US%22%3EMulti%20monitor%20default%20for%20WVD%20changed%20to%20single%20monitor%20recently%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2431154%22%20slang%3D%22en-US%22%3E%3CP%3EWe%20are%20getting%20many%20calls%20from%20users%20who%20use%20multiple%20monitors%20that%20they%20are%20forced%20into%20single%20monitor%20mode%20this%20morning.%20They%20have%20to%20edit%20the%20connection%20and%20change%20it%20to%20%22all%20monitors%22%20to%20get%20the%20functionality%20back.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EMicrosoft%2C%20what%20changed%20and%20why%20were%20we%20not%20warned%3F%20Maybe%20it%20was%20unintentional%20in%20an%20update%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThe%20fix%2C%20right%20click%20edit%2C%20turn%20off%20default%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22Travis_Qtech_1-1623250490805.png%22%20style%3D%22width%3A%20400px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F287499i6B31AA4ADB9B6655%2Fimage-size%2Fmedium%3Fv%3Dv2%26amp%3Bpx%3D400%22%20role%3D%22button%22%20title%3D%22Travis_Qtech_1-1623250490805.png%22%20alt%3D%22Travis_Qtech_1-1623250490805.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2432067%22%20slang%3D%22en-US%22%3ERe%3A%20Multi%20monitor%20default%20for%20WVD%20changed%20to%20single%20monitor%20recently%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2432067%22%20slang%3D%22en-US%22%3EHello%20%40%20Travis_Qtech%2C%20hope%20I%20find%20you%20well.%20Where%20exactly%20in%20azure%20you%20have%20that%20option%3F%20I%20clicked%20around%20under%20this%20VM%20settings%20and%20cannot%20see%20it.%20Please%20share%20a%20route%20if%20you%20can.%20Thank%20you%20and%20Kindly-%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2432192%22%20slang%3D%22en-US%22%3ERe%3A%20Multi%20monitor%20default%20for%20WVD%20changed%20to%20single%20monitor%20recently%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2432192%22%20slang%3D%22en-US%22%3EThis%20is%20within%20the%20Remote%20Desktop%20app%2C%20right%20click%20on%20%22sessionDesktop%22%20or%20whatever%20the%20machine%20name%20is%20and%20there%20is%20a%20settings%20option.%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-2432497%22%20slang%3D%22en-US%22%3ERe%3A%20Multi%20monitor%20default%20for%20WVD%20changed%20to%20single%20monitor%20recently%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2432497%22%20slang%3D%22en-US%22%3EIt%20worked!%20Thank%20you%20so%20much!%20It%20was%20probably%20a%20patch%20they%20ran.%3C%2FLINGO-BODY%3E
New Contributor

We are getting many calls from users who use multiple monitors that they are forced into single monitor mode this morning. They have to edit the connection and change it to "all monitors" to get the functionality back. 

 

Microsoft, what changed and why were we not warned? Maybe it was unintentional in an update?

 

The fix, right click edit, turn off default

Travis_Qtech_1-1623250490805.png

 

 

 

3 Replies
Hello @ Travis_Qtech, hope I find you well. Where exactly in azure you have that option? I clicked around under this VM settings and cannot see it. Please share a route if you can. Thank you and Kindly-
best response confirmed by Travis_Qtech (New Contributor)
Solution
This is within the Remote Desktop app, right click on "sessionDesktop" or whatever the machine name is and there is a settings option.
It worked! Thank you so much! It was probably a patch they ran.