Jun 02 2019 10:18 PM - edited Jun 04 2019 10:57 PM
I am getting below error while connecting Azure Windows Virtual Desktop using below URL. I have execute below powershell command to get the error message details. Request you to go through the same and provide solution on this issue. Let me know if you need any other details from my side
URL: https://rdweb.wvd.microsoft.com/webclient/index.html
Error:
Oops, we couldn't connect to "Session Desktop"
We couldn't connect to the gateway because of an error. If this keeps happening, ask your admin or tech support for help.
Powershell Command:
Get-RdsDiagnosticActivities -TenantName "###utionsPOC" -UserName "azure***@###***s.com" -Outcome Failure
Powershell Output:
ActivityId : 0ce9e119-8ec7-4576-a3e1-782b7eef0000
ActivityType : Connection
StartTime : 6/2/2019 9:55:57 PM
EndTime : 6/2/2019 9:56:03 PM
UserName : azure***@###***s.com
RoleInstances : rdwebclient;mrs-eus2r1c002-rdgateway-prod-staging::RD0003FF45DF76;mrs-eus2r1c002-rdbroker-prod-staging:: RD0003FF459996
Outcome : Failure
Status : Completed
Details :
LastHeartbeatTime : 6/2/2019 9:56:03 PM
Checkpoints :
Errors :
ActivityId : 5a6f672a-f0e7-41be-9bcc-155c43f10000
ActivityType : Connection
StartTime : 6/2/2019 9:55:22 PM
EndTime : 6/2/2019 9:55:32 PM
UserName : azure***@###***s.com
RoleInstances : rdwebclient;mrs-eus2r1c002-rdgateway-prod-staging::RD0003FF45DF76;mrs-eus2r1c002-rdbroker-prod-staging:: RD0003FF459996
Outcome : Failure
Status : Completed
Details :
LastHeartbeatTime : 6/2/2019 9:55:32 PM
Checkpoints :
Errors :
Additional info :
PS C:\windows\system32> (Get-RdsDiagnosticActivities -TenantName ******* -ActivityId a29c6a4d-eda5-4611-aca8-d673b9670000 -Detailed).Errors
ErrorSource : RDBroker
ErrorOperation : LookupSessionHostPool
ErrorCode : -2146233088
ErrorCodeSymbolic : ConnectionFailedNoHealthyRdshAvailable
ErrorMessage : Could not find any SessionHost available in specified pool = ≤***VDG≥, due to either: sessions are
not allowed, no healthy host (RDAgent did not report health information), session limit reached on
all SessionHosts in the pool or the pool is empty. Run Get-RdsHostPool and Get-RdsSessionHost
cmdlets to get more information.
ErrorInternal : False
ReportedBy : RDBroker
Time : 6/4/2019 9:06:57 PM
Get-RdsHostPool - reports output as blank.
Sep 18 2019 03:38 PM
@Navin Jain, Were you able to resolve this issue? We are testing the preview and are receiving the exact same issue.
Sep 18 2019 10:05 PM
Sep 19 2019 07:19 AM - edited Sep 19 2019 08:39 AM
Thank you for your reply, @navinjk7.
When you say that you had to "delete everything", are you referring to the Hostpool, tenant, etc.? Or did you remove the "Windows Virtual Desktop" permissions as well? Were you following this Microsoft tutorial? https://docs.microsoft.com/en-us/azure/virtual-desktop/tenant-setup-azure-active-directory
Also, did you need to configure Azure Active Directory Domain Services on the subscription?
Sep 22 2019 10:01 PM
@TheHoFF We had to delete and recreate the Host Pool , we had to create a golden image and then use the image to build the desktops. We did not setup ADDS as had a domain already setup for the Desktops to Join.