SOLVED

GPU Session Host Graphical Glitching

%3CLINGO-SUB%20id%3D%22lingo-sub-1931243%22%20slang%3D%22en-US%22%3EGPU%20Session%20Host%20Graphical%20Glitching%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1931243%22%20slang%3D%22en-US%22%3E%3CP%3EHi%2C%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ESome%20users%20are%20experiencing%20pink%20screen%2Fcorruption%2Fglitching%20in%20sessions%20on%20our%20GPU%20host%20pools%20(NV6_Promo).%20see%20screen%20shot.%20any%20ideas%20on%20troubleshooting%20this%20issue%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1974191%22%20slang%3D%22en-US%22%3ERe%3A%20GPU%20Session%20Host%20Graphical%20Glitching%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1974191%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F109014%22%20target%3D%22_blank%22%3E%40Martin%20Lamb%3C%2FA%3E%26nbsp%3B%3A%20Looks%20like%20this%20issue%20needs%20additional%20debugging.%20Can%20you%20open%20a%20support%20ticket%20for%20Windows%20Virtual%20Desktop.%20Support%20will%20work%20with%20you%20to%20get%20a%20.264%20dump%20and%20work%20with%20the%20product%20group.%20You%20can%20link%20this%20post%20in%20the%20support%20ticket.%3C%2FP%3E%3C%2FLINGO-BODY%3E
New Contributor

Hi, 

 

Some users are experiencing pink screen/corruption/glitching in sessions on our GPU host pools (NV6_Promo). see screen shot. any ideas on troubleshooting this issue?

 

 

1 Reply
best response confirmed by Eva Seydl (Microsoft)
Solution

@Martin Lamb : Looks like this issue needs additional debugging. Can you open a support ticket for Windows Virtual Desktop. Support will work with you to get a .264 dump and work with the product group. You can link this post in the support ticket.