Getting Error when trying to Subscribe in Remote dekstop client

Copper Contributor
I am getting the below message when I click subscribe in Remote Desktop client. Any suggestions on how to fix this issue?

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2 Replies

Any help, please! I downloaded Remote desktop client on my Windows 10 home pc but the Subscribe fails with below error which blocks me to connect to my work windows VM. 


Request Id: 14265e29-5455-42d3-9be5-0c4b0c9a3b00
Correlation Id: a3d14527-40b1-4e56-9400-7c5cf153f916
Timestamp: 2020-05-09T17:11:46Z
Message: AADSTS50020: User account '' from identity provider '' does not exist in tenant 'MS Azure Cloud' and cannot access the application 'fa4345a4-a730-4230-84a8-7d9651b86739'(Windows Virtual Desktop Client) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account.

@potatobun Please ensure you are signing in with your work account and not your personal account.