SOLVED

FSLogix Support

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Occasional Contributor

Anyone managed to get any type of FSLogix Support?

5 Replies
best response confirmed by Eva Seydl (Microsoft)
Solution

@WelshWizard you can request FsLogix Support through Azure portal. Is there something specific you need help with?

Outlook will sometime fail to launch, hangs on starting and i see the following in the logs.

 

[INFO] OUTLOOK.EXE: targeting process for Search-feature code injection
[INFO] Injecting user-mode dll to PID 34204 (OUTLOOK.EXE)...
ERROR:00000005] Injection failed. [OUTLOOK.EXE] (Access is denied.)

@WelshWizard 

 

although I would need more information to be able to answer this question fully, this looks like a permissions issue (access denied), check the permissions on the FSLogix application folder and files.

 

otherwise you can create a support request 

https://social.msdn.microsoft.com/Forums/en-US/14ea5f6f-760b-4ad2-83cf-23c3cbc1bcc4/how-to-open-an-f...

 

Microsoft is working hard to give you a better support experience, Please bear with our dust for a short time longer. 

 

 

Did you ever find an answer? I am having the same problem.

 

Thanks

 

@stormlight - I also have experienced this and I am trying to resolve.  Any luck?