SOLVED

FSLogix support for on-prem?

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Occasional Visitor

I'm trying to figure out how my engineers can get support for FSLogix on-prem. I was pointed to this link: https://social.msdn.microsoft.com/Forums/en-US/14ea5f6f-760b-4ad2-83cf-23c3cbc1bcc4/how-to-open-a-fs...

...but none of the options work because we do not use Windows Virtual Desktop. My company has a support agreement with FSLogix which is still current but the email address provided is no longer active. 

I contacted a support rep via chat and he spent a long time trying to find out what I should do and eventually told me to post the question in this forum; I did point out that my question does not pertain to Azure Virtual Desktop but he assured me that this is what I should do. 

 

 

1 Reply
best response confirmed by susann980 (Occasional Visitor)
Solution
Just give the support line a ring, or just select it in the Services Hub.
Worst comes to worst, open a support case under 'Azure, FSLogix' then the Microsoft support teams can redirect the case to the suitable team after it's been lodged.