Aug 13 2021 09:00 AM - edited Aug 13 2021 09:17 AM
We are using Microsoft Windows 10 multi session + Microsoft 365 Apps image dated 4/25/2021.
Our requirements are Office 32-bit, and we are using Applications.
Around the middle of July, we started receiving an error opening some Excel files in OneDrive.
We have close to 400 users using AVD with the Office 365 E3 license.
Microsoft Excel
Sorry we couldn't open 'https://company-my.sharepoint.com/personal/username/Documents/filename.xlsx'.
Click OK button
Microsoft Excel
Microsoft Excel cannot access the file 'C:\Users\Username\OneDrive - Company\filename.xlsx'. There are several possible reasons:
The file name or path does not exist.
The file is being used by another program.
The workbook you are trying to save has the same name as a current open workbook.
If I open the Excel file on my local computer with OneDrive, no error.
If I open the Excel file Online in O365, no error.
If I open the Excel file using the Default Desktop, no error.
It seems to only occur when using the applications in AVD.
Our workaround is to make a copy of the Excel file that has the error and then we can open that copy.
The error does not happen with all Excel files. The files with trouble do not have any features enabled, are all .XLSX format.
I did open a ticket with the Microsoft Tech, and he had me rename this folder to -old “C:\Users\username\AppData\Local\Microsoft\Office” which seemed to work until I logged in the next day, then had the same error.
Has anyone else seen this error or have any ideas on how to resolve?
Thanks,
Denise
Aug 16 2021 08:52 AM
Aug 18 2021 12:43 AM
Aug 19 2021 02:14 AM
Mar 10 2022 07:27 AM
Mar 10 2022 07:41 AM