AZURE Remote Desktop Client keep disconnecting

[Arumugam155]

Hi 

AZURE Remote Desktop Client keep disconnecting, Installed the latest version 1.2.3577.0 which is not allowing to connect the VDI.

Installed again 1.2.3576.0 which is allowing to connect sometime, however keep disconnecting frequently.

Please suggest

Error in event viewer:

Faulting application name: msrdc.exe, version: 1.2.3576.0, time stamp: 0x633df532
Faulting module name: USER32.dll, version: 10.0.19041.1503, time stamp: 0xe1c9e1a1
Exception code: 0xc0000005
Fault offset: 0x000000000000f9a2
Faulting process id: 0x4d98
Faulting application start time: 0x01d8edfad2fa828e
Faulting application path: C:\Users\AppData\Local\Apps\Remote Desktop\msrdc.exe
Faulting module path: C:\WINDOWS\System32\USER32.dll

Thanks,

[#2]

Please follow this guide for troubleshooting - https://learn.microsoft.com/en-us/azure/virtual-desktop/troubleshoot-client

[#3]

Thanks, I found the reason .

AVD disconnect session not get connected when login again and it is not allowing to open the disconnected session.
Once the session has timed out and logged out after that only able to connect.

Please suggest any workaround

[#4]

@Arumugam155 

I have recently created a new window virtual machine. However, whenever I log in to a new session and try to browse using Edge, the session disconnects repeatedly resulting in frustration and inconvenience.

[#5]

@Arumugam155 

See the blogs with related discussion:

Azure Virtual Desktop Session Hosts Cost Savings - Johan Vanneuville