Oct 18 2022 06:44 AM
Hi,
Lately customers have been complaining that when they use Excel as a published app in AVD, that the focus randomly shifts to a another open Excel.
Sometimes when they start typing in a cell, nothing happens and they find the text in a different random excel, in a random cell (not related to where they were originally typing).
The issue has appeared since the initial setup from AVD so downgrading the Remote Desktop SErvices SxS Network Stack does not seem to help as found in the first link found below.
Here are the things we've tried already :
- HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced
create DWORD ShowInfoTip with value 0
- HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Excel\Options
create new DWORD : DisableMergeInstance
value : 1
- disable hardware acceleration
Is there anything else we can try, i'm open to suggestions!
Kind regards,
Dries
Jun 18 2023 05:26 PM
What is the exact version of Excel?
Jun 18 2023 11:49 PM
Jun 28 2023 08:08 AM - edited Jun 28 2023 08:10 AM
I am having the same issue, made a Microsoft Support case because this should not be happening. Will keep you updated.
Excel version is version 33.9 build 15601.20680 Click to Run.
Jun 28 2023 08:26 AM