AVD - Microsoft Excel focus issue

Occasional Visitor

Hi,

 

Lately customers have been complaining that when they use Excel as a published app in AVD, that the focus randomly shifts to a another open Excel.

Sometimes when they start typing in a cell, nothing happens and they find the text in a different random excel, in a random cell (not related to where they were originally typing).

 

The issue has appeared since the initial setup from AVD so downgrading the Remote Desktop SErvices SxS Network Stack does not seem to help as found in the first link found below.

 

Here are the things we've tried already : 

https://support.dataaccess.com/Forums/showthread.php?64430-HOWTO-Fix-RemoteApp-losing-focus-and-or-c...

HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced
create DWORD ShowInfoTip with value 0

HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Excel\Options
create new DWORD : DisableMergeInstance
value : 1

- disable hardware acceleration

 

Is there anything else we can try, i'm open to suggestions!

 

Kind regards,

Dries

 

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