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Windows App 11.0 crashes when connecting to workspace

Windows App 11.0 crashes when connecting to workspace
2

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 Sep 27 2024
8 Comments (8 New)
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Hi,

 

I have been moving from Remote Desktop to Windows App on my Mac.

I use it to connect to a company RDS workspace. Since version 11, I can't connect, Windows App crashes when adding the workspace. Similar issues have happened on other Mac at work.

 

I am running MacOS Ventura 13.7

 

RemoteDesktop : Version 10.9.10 (2327) => no problem

 

Update to Windows App : Version 11.0.2 (2387)

Connect to existing workspace (from the 10.9 version) => still ok

Delete workspace

Try to setup workspace => App crashes

 

Thank you,

Aurelien

 

 

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Comments
kwebb1520
Copper Contributor
‎Sep 30 2024 08:07 AM
‎Sep 30 2024 08:07 AM

I am experiencing the same issue. I am running macOS Sequoia 15.

Dustin_Minnich
Copper Contributor
‎Sep 30 2024 12:47 PM
‎Sep 30 2024 12:47 PM

Also getting this on both Intel and Apple Silicon based PCs running macOS 15.

bdarley400
Copper Contributor
‎Sep 30 2024 04:08 PM
‎Sep 30 2024 04:08 PM

I'm on macOS 15 same issue.  It worked for a while in beta but now the official release is not working with rds workspaces.

Lukko
Copper Contributor
‎Oct 02 2024 06:49 AM
‎Oct 02 2024 06:49 AM

Experiencing this issue as well. Windows App crashes after trying to add a new workspace. I'm able to type the url and it finds the correct workspace. When clicking 'add' it is fine with the first step in the loading-screen, then crashes when 'downloading and processing...' step appears. This happens both with and without credentials added. 

 

Windows App version: Version 11.0.3 (2395).

macOS version: Version 15.0 (24A235).

 

kwebb1520
Copper Contributor
‎Oct 02 2024 06:51 AM
‎Oct 02 2024 06:51 AM

I reached out to Microsoft and they stated," I can repro this and have a fix ready for the upcoming 11.0.4 version". They did not provide an ETA on the release date.

Lukko
Copper Contributor
‎Oct 02 2024 07:08 AM
‎Oct 02 2024 07:08 AM

Thank you for the update! We're on version 11.0.3 now, so hopefully it will be released very soon in the App Store.

 

I see now that we can download a beta version. Version 11.0.4+ does indeed work again. https://install.appcenter.ms/orgs/rdmacios-k2vy/apps/microsoft-remote-desktop-for-mac/distribution_g...

 
aureliendcsystems
Brass Contributor
‎Oct 02 2024 07:24 AM
‎Oct 02 2024 07:24 AM

Hello,

I have tested successfully the last 2 betas :  Version 11.0.4 (2396), and Version 11.0.5 (2398). I was able to add a new workspace, and run the apps.

Now waiting for general availability 11.0.4 🙂

 

aureliendcsystems
Brass Contributor
‎Oct 04 2024 12:26 AM
‎Oct 04 2024 12:26 AM

11.0.4 is now available in App Store for everyone.

Issue closed for me now

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