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Unable to connect when target PC image quality for RemoteFX is set to lossless

Unable to connect when target PC image quality for RemoteFX is set to lossless
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 Feb 14 2023
3 Comments (3 New)
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Unable to connect to target PC when "Configure image quality for RemoteFX Adaptive Graphics" via GPEdit. Able to connect when image quality is set to High.

Client: Microsoft Remote Desktop for Mac - Version 10.8.1 (2048)

Target PC: Windows 10 21H1 (19044.2486)

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AndTraatMS
Copper Contributor
‎Jan 23 2024 03:20 AM
‎Jan 23 2024 03:20 AM

I have the same issue when setting the image quality to losless. Do you have any idea why?

tmariscal
Microsoft
‎Aug 28 2024 11:19 AM
‎Aug 28 2024 11:19 AM

We are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)

 

We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.

tmariscal
Microsoft
‎Aug 28 2024 11:23 AM
‎Aug 28 2024 11:23 AM
Status changed to: Closed
 
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