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Unable to access RDS on macOS hotspot

Unable to access RDS on macOS hotspot
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 Jul 19 2022
2 Comments (2 New)
Closed

I had a user report this to me. I was on 10.7.6 and then updated to 10.7.7 and can also replicate the issue. When connected to the Wi-Fi or ethernet connection, i can connect to our RDS hosts. When I swap to my hotspot it sits at initiating connection and then errors with code 0x4.

This is Microsoft Remote Desktop 10.7.7 on macOS. 

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tmariscal
Microsoft
‎Jul 29 2024 05:10 PM
‎Jul 29 2024 05:10 PM

We are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)

 

We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.

tmariscal
Microsoft
‎Jul 29 2024 05:13 PM
‎Jul 29 2024 05:13 PM
Status changed to: Closed
 
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