Remote Desktop for Mac not working if internet connection not present- BUG

Remote Desktop for Mac not working if internet connection not present- BUG
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 May 15 2023
2 Comments (2 New)
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Hello everyone,

 

We are setting up an internal, closed off network for Audio-over-IP, and user Remote Desktop on a Mac to connect to a Dell Server. The Network uses DHCP but is not connected do the internet (DHCP Server doesn't give DNS, or Gateway information). 

RDP on the Mac doesn't connect to the Server if MacOS doesn't think it's connected to the internet, which is weird.

You can trick RDP if you turn on WiFi for a while and connect to an Access Point with internet access, even if this AP is not in the same Network as the Server. 

 

Any ideas?

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Microsoft

We are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)

 

We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.

Microsoft
Status changed to: Closed