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Microsoft Remote Desktop v10.7.9 (2011) macos - Triggers PreventUserIdleSystemSleep

Microsoft Remote Desktop v10.7.9 (2011) macos - Triggers PreventUserIdleSystemSleep
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 Sep 02 2022
2 Comments (2 New)
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When a sound is played within the session then MRD will trigger PreventUserIdleSystemSleep flag.

"pmset -g assertions" shows

 

 

   pid 217(coreaudiod): [0x000066e90001852f] 00:00:11 PreventUserIdleSystemSleep named: "com.apple.audio.AppleHDAEngineOutput:1B,0,1,2:0.context.preventuseridlesleep"  
	Created for PID: 1859.

 

 

That flag is removed when the session is closed.

 

Expected behavior: Remove the flag when the audio output has finished.

 

Workaround: Edit the session and set "Play sound:" to "Never".

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tmariscal
Microsoft
‎Jul 30 2024 04:12 PM
‎Jul 30 2024 04:12 PM

We are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)

 

We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.

tmariscal
Microsoft
‎Jul 30 2024 04:15 PM
‎Jul 30 2024 04:15 PM
Status changed to: Closed
 
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