Microsoft Remote Desktop Disconnects from remote session when locking screen on Mac M1

[lzandman]

I getting very regular disconnects during normal use. At least twice every hour the screen freezes and gets black while reconnecting. I then have to re-approve the Authenticator MFA. Don't believe it's my internet connection, because all other things work just fine.

[ciarlis]

same issue for me. it doesn't depend on wifi because it happens with the network cable too and even with both connections active. please provide a solution because it's very hard to work like this. thanks.

[tmariscal]

We are sorry you are running into issues. To discuss issues we recommend to share your problem on our Tech Community forum (https://aka.ms/wvdtc) or open a support ticket after you have reviewed the troubleshooting options in our documentation (Windows Virtual Desktop troubleshooting overview - Azure | Microsoft Docs)

We recommend to review our troubleshooting section first. The other option you have is to open a support ticket through the Azure Portal.