Connection unexpectedly being dropped when using Azure Front door with safari or ios device

Copper Contributor

When user browse to our site using either safari or an ios device, the request is regularly dropped unexpectedly. We have spend some time diagnosing the issue and have detected that the issue arrises when using a different point-of-presence location (DUS), and when the Cipher is 'ECDHE-RSA-AES128-GCM-SHA256' we have added some logs for detail. 

 

Screenshot 2023-08-18 at 11.55.25.png

Any help with this would be greatly appreciated!

 

3 Replies

@Micheal007 

 

Can further elaborate your connection flow?

Sorry for the late response, but we ended up troubleshooting this issue with Microsoft support, and it is now fixed.

@Micheal007we’re having similar issues and has been going on for several days with no resolve with Microsoft. Can you share what the resolution was?