SOLVED

OMS Alert Email 'Results' taking to error page

%3CLINGO-SUB%20id%3D%22lingo-sub-853285%22%20slang%3D%22en-US%22%3EOMS%20Alert%20Email%20'Results'%20taking%20to%20error%20page%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-853285%22%20slang%3D%22en-US%22%3E%3CP%3E%3CFONT%20style%3D%22background-color%3A%20%23ffffff%3B%22%3EHello%2C%3C%2FFONT%3E%3C%2FP%3E%0A%3CP%3E%3CFONT%20style%3D%22background-color%3A%20%23ffffff%3B%22%3EWe%20setup%20some%20alerts%20in%20OMS%20to%20email%20us%3C%2FFONT%3E.%20In%20the%20Alert%20email%2C%20when%20we%20click%20on%20the%20Search%20Results%20it%20is%20going%20to%20the%20error%20page%3C%2FP%3E%0A%3CP%3E%22%3CFONT%20style%3D%22background-color%3A%20%23ffffff%3B%22%3EDue%20to%20an%20internal%20error%2C%20this%20web%20page%20could%20not%20be%20loaded.%20We%20recommend%20that%20you%20close%20this%20page.%3CBR%20%2F%3EOffice%20365%20Advanced%20Threat%20Protection%20has%20encountered%20an%20error%3C%2FFONT%3E%22%3C%2FP%3E%0A%3CP%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EAppreciate%20your%20inputs%20to%20resolve%20this%20issue.%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-left%22%20style%3D%22width%3A%20400px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Fgxcuf89792.i.lithium.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F131571iF63396F78C601533%2Fimage-size%2Fmedium%3Fv%3D1.0%26amp%3Bpx%3D400%22%20alt%3D%22Annotation%202019-09-12%20120347.png%22%20title%3D%22Annotation%202019-09-12%20120347.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-853285%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EAzure%20Log%20Analytics%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-853829%22%20slang%3D%22en-US%22%3ERe%3A%20OMS%20Alert%20Email%20'Results'%20taking%20to%20error%20page%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-853829%22%20slang%3D%22en-US%22%3E%3CP%3EHi%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F388899%22%20target%3D%22_blank%22%3E%40Ruheena%3C%2FA%3E%26nbsp%3B%3C%2FP%3E%0A%3CP%3EFirst%20I%20want%20to%20state%20that%20there%20is%20no%20OMS%20anymore.%20There%20is%20Log%20Analytics%20and%20that%20is%20part%20of%20Azure%20Monitor%20service.%20Below%20error%20does%20not%20have%20anything%20to%20do%20with%20Log%20Analytics.%20When%20you%20have%20Office%20365%20mail%20account%20the%20links%20are%20protected%20with%20Office%20365%20Advanced%20Threat%20Protection%20in%20a%20way%20that%20when%20you%20click%20on%20a%20link%20you%20get%20to%20some%20Office365%20site%20first%20where%20the%20link%20is%20checked%20before%20you%20are%20being%20redirected%20to%20the%20actual%20site.%20In%20this%20case%20you%20have%20problem%20with%20Office%20365%20ATP%20rather%20with%20Log%20Analytics.%20The%20links%20with%20Log%20Analytics%20results%20are%20working%20fine.%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Microsoft

Hello,

We setup some alerts in OMS to email us. In the Alert email, when we click on the Search Results it is going to the error page

"Due to an internal error, this web page could not be loaded. We recommend that you close this page.
Office 365 Advanced Threat Protection has encountered an error
"

 

Appreciate your inputs to resolve this issue.Annotation 2019-09-12 120347.png

1 Reply
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Best Response confirmed by Stanislav Zhelyazkov (MVP)
Solution

Hi@Ruheena 

First I want to state that there is no OMS anymore. There is Log Analytics and that is part of Azure Monitor service. Below error does not have anything to do with Log Analytics. When you have Office 365 mail account the links are protected with Office 365 Advanced Threat Protection in a way that when you click on a link you get to some Office365 site first where the link is checked before you are being redirected to the actual site. In this case you have problem with Office 365 ATP rather with Log Analytics. The links with Log Analytics results are working fine.