Final Update: Wednesday, 29 July 2020 12:27 UTC
We've confirmed that all systems are back to normal with no customer impact as of 7/29, 11:10 UTC. Our logs show the incident started on 7/29, 09:05 UTC and that during the 2 hours and 5 minutes that it took to resolve the issue some customers in West Central US region may have experienced issues with missed or delayed log search alerts.
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Root Cause: The failure was due to an issue in one of our dependent services.
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Incident Timeline: 2 Hours & 5 minutes - 7/29, 09:05 UTC through 7/29, 11:10 UTC
We understand that customers rely on Log Search Alerts as a critical service and apologize for any impact this incident caused.
-Madhuri
