Experiencing Latency and Data Loss issue in Azure Portal for Application Insights - 07/02 - Resolved

Final Update: Thursday, 02 July 2020 22:49 UTC

We've confirmed that all systems are back to normal with no customer impact as of 7/2, 20:00 UTC. Our logs show the incident started on 7/2, 18:00 UTC and that during the 2 hours that it took to resolve the issue customers may have experienced data latency, data gaps and incorrect alert activation

• Root Cause: The failure was due to an incorrect DNS entry.
• Incident Timeline: 2 Hours - 7/2, 18:00 UTC through 7/2, 20:00 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Ian Cairns