Experiencing issues while creating web tests in Azure Portal - 08/07 - Resolved

[Azure-Monitor-Team]

Final Update: Wednesday, 07 August 2019 17:25 UTC

We've confirmed that all systems are back to normal with no customer impact as of 8/7, 11:00 UTC. Our logs show the incident started on 8/6, 10:00 UTC and that during the 21 hours that it took to resolve the issue, ~91 customers (~ .013%) experienced issues while trying to create web test alerts using the ARM template.

• Root Cause: The failure was due to a deployment of CDS that introduced a concurrency issue which resulted in failures for certain ARM deployments of web tests.
• Incident Timeline: 21 Hours - 8/6, 10:00 UTC through 8/7, 11:00 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Ian

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Initial Update: Wednesday, 07 August 2019 15:46 UTC

We are aware of issues within Application Insights and are actively investigating. Some customers may face issues while trying to create web test alerts using the ARM template.

• Work Around: None
• Next Update: Before 08/07 19:00 UTC

We are working hard to resolve this issue and apologize for any inconvenience.
-Varun

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