Experiencing failures in triggering OMS Alerts for Log Analytics - 06/08 - Resolved

[Azure-Monitor-Team]

First published on MSDN on Jun 08, 2018

Final Update: Friday, 08 June 2018 12:30 UTC

We've confirmed that all systems are back to normal with no customer impact as of 06/08, 12:22 UTC. Our logs show the incident started on 06/08, 06:53 UTC and that during the 5 hours & 29 minutes that it took to resolve the issue 77 customers would have experienced failures in triggering alerts from the OMS portal.

• Root Cause: The failure was due to recent changes in one of our backend service.
• Incident Timeline: 5 Hours & 29 minutes - 06/08, 06:53 UTC through 06/08, 12:22 UTC
  

We understand that customers rely on Azure Log Analytics as a critical service and apologize for any impact this incident caused.

-Mohini

Update: Friday, 08 June 2018 10:04 UTC

We continue to investigate issues within Log Analytics. Root cause is not fully understood at this time. Some customers continue to experience missing alerts in OMS portal. We are working to establish the start time for the issue, initial findings indicate that the problem began at 06/08 06:53 UTC.

• Work Around: None
• Next Update: Before 06/08 12:30 UTC

-Mohini