First published on MSDN on Oct 05, 2018
Final Update: Friday, 05 October 2018 13:22 UTC
We've confirmed that all systems are back to normal with no customer impact as of 10/05, 11:32 UTC. Our logs show the incident started on 10/02, 22:30 UTC and that during the 2 days and 13 hours that it took to resolve the issue all US government customers would not have received OMS email Alerts in Fairfax region for all the customers.
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Root Cause: The failure was due to an issue in one of our dependent backend platform services.
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Incident Timeline: 2 Days & 13 Hours - 10/02, 22:30 UTC through 10/05, 11:32 UTC
We understand that customers rely on Azure Log Analytics as a critical service and apologize for any impact this incident caused.
-Anmol