Experiencing delay or misfired alerts for Metric Alerts in West Europe - 03/31 - Resolved

Published Mar 31 2020 12:03 PM 984 Views
Final Update: Tuesday, 31 March 2020 18:50 UTC

We've confirmed that all systems are back to normal with no customer impact as of 03/31,16:30 UTC. Our logs show the incident started on 03/31,13:30 UTC and that during the 3 hours that it took to resolve the issue some customers using Azure metric alerts in West Europe may not have received or experienced delays in receiving some metric alerts and additionally some alerts would have misfired.
  • Root Cause: The failure was due to an issue with one of the backend services.  
  • Incident Timeline: 3 Hours - 03/31, 13:30 UTC through 03/31, 16:30 UTC
We understand that customers rely on Metric Alerts as a critical service and apologize for any impact this incident caused.

-Jayadev

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Last update:
‎Mar 31 2020 12:03 PM
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