Final Update: Thursday, 08 October 2020 05:14 UTC
We've confirmed that all systems are back to normal with no customer impact as of 10/08, 05:14 UTC. Our logs show the incident started on 10/08, 00:35 UTC and that during the 4 hours & 39 minutes that it took to resolve the issue some customers may have experienced data latency, gaps and / or alerts getting triggered inaccurately for the resources hosted in North Europe region. This impact is limited to customers using Workspace-based Application Insights.
- Root Cause: The failure was due to issues with one of our dependent service.
- Incident Timeline: 4 Hours & 39 minutes - 10/08, 00:35 UTC through 10/08, 05:14 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.
-Vyom
