Final Update: Sunday, 20 October 2019 22:57 UTC
We've confirmed that all systems are back to normal with no
customer impact as of 10/20, 22:26 UTC. Our logs show the incident started on 10/20,
21:05 UTC and that during the 1 hour &
21 minutes that it took to resolve the issue some of customers in Central
India might have experienced data gaps for platform and custom metrics.
- Root Cause: The failure was due to an issue in one
of our backend services.
- Incident
Timeline:
1 Hour & 21
minutes - 10/20, 21:05 UTC through 10/20, 22:26 UTC
We
understand that customers rely on Application Insights as a critical service
and apologize for any impact this incident caused.
-Saika
