Final Update: Monday, 21 September 2020 08:54 UTC
We've confirmed that all systems are back to normal with no customer impact as of 9/21, 08:54 UTC. Our logs show the incident started on 9/21, 08:00 UTC and that during the 54 minutes that it took to resolve the issue some customers may have experienced intermittent data latency, data gaps and incorrect alert activation in East Asia.
- Root Cause: The failure was due to issues with one of our dependent service.
- Incident Timeline: 54 minutes - 9/21, 08:00 UTC through 9/21, 08:54 UTC
-Harshita
Updated Sep 21, 2020
Version 2.0