Experiencing Data Access Issue in Azure Portal issue in Azure Portal for Many Data Types - 06/19 - Resolved

[Azure-Monitor-Team]

First published on MSDN on Jun 19, 2018

Final Update: Tuesday, 19 June 2018 07:06 UTC

We've confirmed that all systems are back to normal with no customer impact as of 06/19, 06:15 UTC. Our logs show the incident started on 06/19, 06:00 UTC and that during the 15 min that it took to resolve the issue ~4% of customers would have experienced data access issue.

• Root Cause: The failure was due to issues with one of our back-end service.
• Incident Timeline: 15 minutes -06:00 UTC through 06:15 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Monish

Update: Tuesday, 19 June 2018 06:40 UTC

We continue to investigate issues within Application Insights. Root cause is not fully understood at this time. Some customers continue to experience data access issue. We are working to establish the start time for the issue, initial findings indicate that the problem began at 06/19~06:00 UTC.

• Work Around: None
• Next Update: Before 06/19 09:00 UTC

-Monish