Experiencing Data Access Issue in Azure Portal issue in Azure Portal for Many Data Types - 05/23 - Resolved

[Azure-Monitor-Team]

First published on MSDN on May 23, 2018

Final Update: Wednesday, 23 May 2018 07:11 UTC

We've confirmed that all systems are back to normal with no customer impact as of 05/23, 06:05 UTC. Our logs show the incident started on 05/23, 05:20 UTC and that during the 45 minutes that it took to resolve the issue ~5% of customers would have experienced data access issue.

• Root Cause: The failure was due to availability issues in one of our back-end services.
• Incident Timeline: 45 minutes - 05/23, 05:20 UTC through 05/23, 06:05 UTC.

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Anmol

Initial Update: Wednesday, 23 May 2018 06:09 UTC

We are aware of issues within Application Insights and are actively investigating. Some customers may experience Data Access Issue in Azure Portal. The following data types are affected: Availability, Customer Event, Dependency, Exception, Metric, Page Load, Page View, Performance Counter, Request, Trace.

• Work Around: None
• Next Update: Before 05/23 08:30 UTC

We are working hard to resolve this issue and apologize for any inconvenience.
-Anmol