Experiencing Data Access issue in Azure Portal for Many Data Types - 12/17 - Resolved

[Azure-Monitor-Team]

First published on MSDN on Dec 17, 2018

Final Update: Monday, 17 December 2018 13:18 UTC

We've confirmed that all systems are back to normal with no customer impact as of 12/17, 11:55 UTC. Our logs show the incident started on M/D, 11:25 UTC and that during the 30 minutes that it took to resolve the issue 8% of customers experienced data access issue in azure portal.

• Root Cause: The failure was due to one of our dependent services.
• Incident Timeline: 30 minutes - 12/17, 11:25 UTC through 12/17, 11:55 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Rama

Initial Update: Monday, 17 December 2018 12:07 UTC

We are aware of issues within Application Insights and are actively investigating. Some customers may experience Data Access.

• Work Around: None
• Next Update: Before 12/17 14:30 UTC

We are working hard to resolve this issue and apologize for any inconvenience.
-Rama