First published on MSDN on Oct 04, 2018
We've confirmed that all systems are back to normal with no customer impact as of 10/04, 19:55 UTC. Our logs show the incident started on 10/04, 19:35 UTC and that during the 20 min that it took to resolve the issue ~6% of customers experienced data access in EUS region.
  • Root Cause: The failure was due to an issue in one of our dependent backend platform services.
  • Incident Timeline: 20 mins - 10/04, 19:35 UTC through 10/04, 19:55 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Vishal Suram