Experiencing Data Access issue in Azure Portal for Many Data Types - 03/21 - Resolved

Published Mar 21 2022 10:05 AM 667 Views
Final Update: Monday, 21 March 2022 17:00 UTC

We've confirmed that all systems are back to normal with no customer impact as of 3/21, 16:30 UTC. Our logs show the incident started on 3/21, 15:40 UTC and that during the 50 minutes that it took to resolve the issue, customers with Application Insights resources in Australia Southeast region may have experienced intermittent metric data gaps and incorrect alert activation
  • Root Cause: The failure was due to a backend dependency.
  • Incident Timeline: 50 minutes - 3/21, 15:40 UTC through 3/21, 16:30 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Eric Singleton

1 Comment
%3CLINGO-SUB%20id%3D%22lingo-sub-3262741%22%20slang%3D%22en-US%22%3EExperiencing%20Data%20Access%20issue%20in%20Azure%20Portal%20for%20Many%20Data%20Types%20-%2003%2F21%20-%20Resolved%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-3262741%22%20slang%3D%22en-US%22%3E%3CDIV%20style%3D%22font-size%3A14px%3B%22%3E%3CDIV%20style%3D%22font-size%3A14px%3B%22%3E%3CU%3EFinal%20Update%3C%2FU%3E%3A%20Monday%2C%2021%20March%202022%2017%3A00%20UTC%3CBR%20%2F%3E%3CBR%20%2F%3EWe've%20confirmed%20that%20all%20systems%20are%20back%20to%20normal%20with%20no%20customer%20impact%20as%20of%203%2F21%2C%2016%3A30%20UTC.%20Our%20logs%20show%20the%20incident%20started%20on%203%2F21%2C%2015%3A40%20UTC%20and%20that%20during%20the%2050%20minutes%20that%20it%20took%20to%20resolve%20the%20issue%2C%20customers%20with%20Application%20Insights%20resources%20in%20Australia%20Southeast%20region%20may%20have%20experienced%20intermittent%20metric%20data%20gaps%20and%20incorrect%20alert%20activation%3CBR%20%2F%3E%3CUL%3E%3CLI%3E%3CU%3ERoot%20Cause%3C%2FU%3E%3A%20The%20failure%20was%20due%20to%20a%20backend%20dependency.%3C%2FLI%3E%3CLI%3E%3CU%3EIncident%20Timeline%3C%2FU%3E%3A%2050%20minutes%20-%203%2F21%2C%2015%3A40%20UTC%20through%203%2F21%2C%2016%3A30%20UTC%3C%2FLI%3E%3C%2FUL%3EWe%20understand%20that%20customers%20rely%20on%20Application%20Insights%20as%20a%20critical%20service%20and%20apologize%20for%20any%20impact%20this%20incident%20caused.%3CBR%20%2F%3E%3CBR%20%2F%3E-Eric%20Singleton%3CBR%20%2F%3E%3C%2FDIV%3E%3CHR%20style%3D%22border-top-color%3Alightgray%22%20%2F%3E%3C%2FDIV%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-3262761%22%20slang%3D%22en-US%22%3ERe%3A%20Experiencing%20Data%20Access%20issue%20in%20Azure%20Portal%20for%20Many%20Data%20Types%20-%2003%2F21%20-%20Resolved%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-3262761%22%20slang%3D%22en-US%22%3E%3CP%3EI%20am%20experiencing%20something%20same%20in%20west%20EU.%20I%20cannot%20see%20any%20logs%20in%20log%20analytics.%20Now%20it%20is%20maybe%202%20hour%20and%20analytics%20is%20not%20look%20full.%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E
Version history
Last update:
‎Mar 21 2022 10:05 AM
Updated by: