Experiencing Data Access issue in Azure Portal for Many Data Types - 09/14 - Resolved

Final Update: Tuesday, 14 September 2021 09:41 UTC

We've confirmed that all systems are back to normal with no customer impact as of 09/14, 08:42 UTC. Our logs show the incident started on 09/14, 08:20 UTC and that during the 22 minutes that it took to resolve the issue some customers may have experienced intermittent data gaps and incorrect alert activation in West Europe region.

• Root Cause: The failure was due to issue with one of our dependent service.
• Incident Timeline: 22 minutes - 09/14, 08:20 UTC through 09/14, 08:42 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Vyom