Final Update: Wednesday, 15 July 2020 20:40 UTC
We've confirmed that all systems are back to normal as of 7/15, 20:00 UTC. Our logs show the incident started on 7/15, 12:26 UTC and that during the 7 hours 34 minutes that it took to resolve the issue 17% of customers globally might not be able to access Live Metrics data in Azure Portal.
-Sindhu
We've confirmed that all systems are back to normal as of 7/15, 20:00 UTC. Our logs show the incident started on 7/15, 12:26 UTC and that during the 7 hours 34 minutes that it took to resolve the issue 17% of customers globally might not be able to access Live Metrics data in Azure Portal.
- Root Cause: The failure was due to issue in one of our dependent services.
- Incident Timeline: 7 Hours & 34 minutes - 7/15, 12:26 UTC through 7/15, 20:00 UTC
-Sindhu
Initial Update: Wednesday, 15 July 2020 19:49 UTC
We are aware of issues within Application Insights and are actively investigating. Globally 17% of customers may not be able to access Live Metrics data in Azure portal.
-Sindhu
We are aware of issues within Application Insights and are actively investigating. Globally 17% of customers may not be able to access Live Metrics data in Azure portal.
- Work Around: None
- Next Update: Before 07/15 22:00 UTC
-Sindhu
Updated Jul 16, 2020
Version 6.0