Experiencing Data Access Issue in Azure portal for Log Analytics - 03/25 - Resolved

Published Apr 06 2021 11:31 AM 441 Views
Final Update: Thursday, 25 March 2021 08:41 UTC

We've confirmed that all systems are back to normal with no customer impact as of 03/25, 08:15 UTC. Our logs show the incident started on 03/25, 07:35 UTC and that during the 40 minutes that it took to resolve the issue some customers in West Europe region may have experienced intermittent data access issues and/or queries returning no data when accessing application data. Customers in same region may also have experienced missing or delayed alerts.
  • Root Cause: The issues caused due to failures in our dependent backend service.
  • Incident Timeline: 40 minutes - 03/25, 07:35 UTC through 03/25, 08:15 UTC
We understand that customers rely on Azure Log Analytics as a critical service and apologize for any impact this incident caused.

-Mohsin Inamdar

Initial Update: Thursday, 25 March 2021 07:56 UTC

We are aware of issues within Log Analytics and are actively investigating. Some customers may experience delayed or missed Log Search Alerts and data access issues in West Europe region.
  • Work Around: None
  • Next Update: Before 03/25 10:00 UTC
We are working hard to resolve this issue and apologize for any inconvenience.
-Soumyajeet

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Version history
Last update:
‎Mar 25 2021 01:59 AM
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