Final Update: Thursday, 17 September 2020 14:54 UTC
We've confirmed that all systems are back to normal with no customer impact as of 09/17, 13:25 UTC. Our logs show the incident started on 09/17, 12:30 UTC and that during the 55 minutes that it took to resolve the issue, some customers from Australia South East region may have experienced failures while accessing their data. Customers who have setup Log Search alerts in this region may also have experienced failures accessing alerts and action rules for the resources.
-Madhav
We've confirmed that all systems are back to normal with no customer impact as of 09/17, 13:25 UTC. Our logs show the incident started on 09/17, 12:30 UTC and that during the 55 minutes that it took to resolve the issue, some customers from Australia South East region may have experienced failures while accessing their data. Customers who have setup Log Search alerts in this region may also have experienced failures accessing alerts and action rules for the resources.
- Root Cause: The failure was due to issue in one of our dependent service.
- Incident Timeline: 55 minutes - 09/17, 12:30 UTC through 09/17, 13:25 UTC
-Madhav
Initial Update: Thursday, 17 September 2020 13:21 UTC
-Madhav
We are aware of issues within Log Analytics and are actively investigating. Some customers in Australia South East region may experience intermittent data access issues when accessing application data. Customers who have setup Log Search alerts in this region may also experience failures accessing alerts and action rules for the resources.
- Work Around: None
- Next Update: Before 09/17 15:30 UTC
-Madhav
Updated Sep 17, 2020
Version 5.0