Experiencing Data Access issue in Application Insights - 10/30 - Resolved

[Azure-Monitor-Team]

Final Update: Wednesday, 30 October 2019 15:32 UTC

We've confirmed that all systems are back to normal with no customer impact as of 10/30, 13:52 UTC. Our logs show the incident started on 10/30, 10:17 UTC and that during the 3 hours & 35 minutes that it took to resolve the issue some of customers might have experienced issues with Data Access and connecting to resources hosted in West Europe region.

• Root Cause: The failure was due to an issue in one of our backend service.
• Incident Timeline: 3 Hours & 35 minutes - 10/30, 10:17 UTC through 10/30, 13:52 UTC

We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.

-Naresh

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Initial Update: Wednesday, 30 October 2019 13:00 UTC

We are aware of issues within Application Insights and are actively investigating. Some customers may experience issues with  Data Access in West Europe region.

• Work Around: None
• Next Update: Before 10/30 17:00 UTC

We are working hard to resolve this issue and apologize for any inconvenience.
-Naresh

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