Final Update: Wednesday, 30 October 2019 15:32 UTC
We've confirmed that all systems are back to normal with no customer impact as of 10/30, 13:52 UTC. Our logs show the incident started on 10/30, 10:17 UTC and that during the 3 hours & 35 minutes that it took to resolve the issue some of customers might have experienced issues with Data Access and connecting to resources hosted in West Europe region.
Root Cause: The failure was due to an issue in one of our backend service.
Incident Timeline: 3 Hours & 35 minutes - 10/30, 10:17 UTC through 10/30, 13:52 UTC
We understand that customers rely on Application Insights as a critical service and apologize for any impact this incident caused.
Initial Update: Wednesday, 30 October 2019 13:00 UTC
We are aware of issues within Application Insights and are actively investigating. Some customers may experience issues with Data Access in West Europe region.
Work Around: None
Next Update: Before 10/30 17:00 UTC
We are working hard to resolve this issue and apologize for any inconvenience. -Naresh